Fed up with employees not understanding each other and the consequences of this? Implementing a common language will help you to build the foundations of a strong L&D strategy, improve your organisational performance and enhance your communication channels.
Everyone’s talking but who’s actually listening?!
In our modern world, where communication is faster and more extensive than ever before, it is rather ironic that in many ways our world is failing at communication. Many words are spoken through the different mediums we use, but how much is actually heard?
Effective communication is something that many people talk about but very few actually achieve. To be effective, communication requires connection. Ideas have to land. And for this to happen, we need to spend more time listening and more time seeking to understand the very people we wish to communicate with.Emergenetics International suggest six ways miscommunication costs organisations:
How might miscommunication be impacting you?
The Power of Common Language
One way to tackle these problems is through establishing a common language; a reference to a shared and mutual understanding within and amongst teams. The presence of a common language serves as a bridge to unite teams, encourage collaboration and help minimise unnecessary conflict. According to research carried out in 2013 by Thomas and McDonagh, effective and consistent communication is almost impossible without it. A number of strategies exist today that help us establish and leverage the power of a common language.
Andy Lancaster, Head of Learning at the CIPD, says “In the past, organisations might have dabbled a bit and done a bit of Googling around a particular programme, but what we’re seeing now is an intentional strategy to go and find great resources which support learning within the organisation”.
The Learning and Development strategy of every organisation will be different by tailoring to the needs, scale and budget that exists. Differing strategies however, can all be built on a common language that underpins how this strategy is applied.
C-me Colour Profiling is a ‘go-to’ tool for many companies seeking such resources. It's a tool that is used in industries large and small, from Siemens, the BBC, NHS and Virgin, to Universities, Schools, Charities and individuals. C-me profiles are cost-effective, making them scalable; simple, making them memorable; and practical, making them useful.
C-me produce bespoke behavioural profiles for individuals, as well as additional resources, to help one person’s self-understanding connect with that of another colleague or team-mate. Using colour as our common language makes it simple to understand and explain a person’s preferred ways of doing things. Whilst the profiles are created for individuals, they are designed to be highly relational in application.
As Louisa Mulvany, Deputy Head Teacher, recently said “The profiling and workshops that C-me recently delivered remotely, have given us a common language for talking about difference. They have made a marked difference to our communication as a staff team. We now feel better placed to deal with conflict and support one another. We would thoroughly recommend C-me as an excellent provider”.
To find out more, why not book onto a free 1-hour Taster Webinar?Returning to the six ways miscommunication costs organisations, here are some suggestions of how a common language can help reduce these costs:
Mark is a Consultant at C-me Colour Profiling, working in a number of industries to help improve communication and team cohesion.